How to Add a Custom Banner to Checkout

Plans: All Plans Platforms: Shopify

Overview

AfterShip Personalization allows merchants to add Custom Banner to the checkout page to display important information to customers during checkout. Custom Banner can be set up and customized in the Checkout page section in the AfterShip Personalization admin.

What you’ll learn

In this tutorial, we will show you:

Custom banner setup
Custom banner widget installation
Key takeaways

Custom banner setup

Navigate to Smart solutions > Checkout page > Smart content > Custom banner in your AfterShip Personalization admin
Click Edit
A custom banner editor will open with the following settings

A. Status

Convert the status to Enabled for the custom banner to display

B. Display rule

If you wish to display the custom banner to all the customers, select Show to all customer
If you want to display the custom banner to a specific set of customers, select Show to specific customers

C. Conditions

Conditions represent the eligibility criteria of the customers to whom the custom banner will be shown.

The following conditions are currently available.

Type	Logic	Definition
Cart value	=, >, <, ≥, ≤	The total value of the product(s) in the cart
No. of products in cart	=, >, <, ≥, ≤	The total number of products in the cart
Products in cart	Include, Do not include	You can select specific products to be included or excluded from the cart
Country/region	Is any of, Is none of	Country or region of the customer(s) to whom the product(s) will be shipped You can select specific countries and regions from where the products will be shipped/delivered or vice-versa
Date and time	Is before, Is after, Is between (Date range), Is recurring (Date range and day frequency)	Date and time when the custom banner will be shown to the customers and when it will end or for long it will run The timezone is based on your Shopify settings
Country/region (Shopify markets)	Is any of, Is none of	Country or region of the customer(s) to whom the product(s) will be shipped. You can select specific countries and regions from where the products will be shipped/delivered or vice-versa
Country/region (IP address)	Is any of, Is none of	Targets customers based on their real-time geographical location via their internet connection.

The date and time setting controls when the banner will display to customers based on the merchant's Shopify timezone. For example, suppose merchants have a promotion campaign from June 1st to June 3rd. In that case, they can set the promotion banner to notify customers and ensure it is only displayed between June 1st and June 3rd based on the date and time setting. Additionally, if merchants do not offer customer support from 00:00 to 13:00 daily, they can use the banner to inform customers of this and set the date and time to recur every day from 00:00 to 13:00.

Merchants can set up conditions like

a. Custom banner will be displayed to the customers on the checkout IF CONDITION A and CONDITION B are met (Both conditions should be met)

b. Custom banner will be displayed to the customers on the checkout IF CONDITION A and CONDITION B or IF CONDITION C and CONDITION D are met (Either set of the conditions (A+B or C+D should be met)

c. Custom banner will be displayed to the customers on the checkout IF CONDITION A or CONDITION B are met (Either A or B should be met)

d. Custom banner will be displayed to the customers on the checkout IF CONDITION A or CONDITION B or CONDITION C or CONDITION D are met (Either of the conditions A, B, C or D should be met)

e. Custom banner will be displayed to the customers on the checkout IF CONDITION A or CONDITION B and CONDITION C are met (Either A or B+C should be met)

f. Custom banner will be displayed to the customers on the checkout IF CONDITION A and CONDITION B or CONDITION C are met (Either A+B or C should be met)

If the conditions configured by you are met, the corresponding action would be the custom banner displayed on the checkout page.

D. Settings

1. Banner type

Normal: To convey regular product changes, developments, promotions, discounts, and customer service timings
Info: To convey essential information about changes in shipping time, convenience charges or additional cost of shipping
Warning: To convey out-of-stock, coupon invalidity, change in shipping times, and so on
Success: To convey a thank you or success message for order confirmation, successful payment, or order placement
Critical: To display messages critical to the fulfillment or delivery of the order, like business days for order processing/fulfillment, estimated delivery time, or payment failure

Select the checkbox to Allow customers to close the banner
Select the checkbox to Show collapsible description

2. Content

Select the Content font size from the dropdown
Customize the content of the custom banner based on your marketing or end goal, including the title and description

For both title and description, you get 200 characters

Merely enabling the Custom banner on AfterShip Personalization admin will not activate the banner on your store's checkout. You need to install the AfterShip Personalization app on the Shopify checkout editor to enable and display the custom banner widget you’ve configured on the checkout page.

Step 1: Enable the widget in AfterShip

Enable the Custom banner in the AfterShip Personalization admin and customize its settings.

Step 2: Open the Shopify checkout editor

You will automatically land on the Checkout page editor. Click Add app in the left panel.

Step 3: Select AfterShip Smart Content

Step 4: Select the content type

Click the dropdown menu and choose Custom banner.

Step 5: Allow the app to block checkout

Tick the checkbox to ensure your custom fields work properly at checkout.

Step 6 (optional): Include the app in Shop Pay

Tick the checkbox if Shop Pay is activated for your store.

Step 7: Adjust the widget's location

Drag and drop the widget to your desired location in the left panel. Use the preview in the top right to ensure it looks perfect.

Step 8: Save your Shopify theme

Step 9: Hit Save

Key takeaways

Display custom banners using AfterShip Personalization on the Shopify checkout to communicate important messages during checkout
This requires both setup in AfterShip Personalization and installation in the Shopify checkout editor to go live.
Supports targeted display using flexible conditions like cart value, products, location, and date/time.
Allows advanced AND/OR logic and time-based scheduling based on the Shopify store timezone.
Offers multiple banner types and customization options, including content, style, closability, and placement.

If you have any queries, feel free to connect with our support team for quick assistance.

Updated on: 28/01/2026